Post by account_disabled on Mar 5, 2024 5:03:27 GMT
If we are all little communicators, think about how much this statement is amplified and important for a Brand or a company. Here's the reason why you can't communicate online in 2021 if you don't know the Hostile Words Manifesto . Parole Ostili , born in Trieste in August 2016, is a social project to raise awareness against the violence of words, with a very specific mission: “ Parole O_Stili has the ambition to redefine the style with which people are online, it wants to spread the positive attitude to choosing words with care and the awareness that words are important “ This manifesto is of unimaginable relevance , it was: Translated into 32 languages, used and told to over 850,000 students and 170,000 teachers and officially signed by over 300 Italian municipalities, more than 20 companies and as many universities and expressed in 8 areas including companies.
Let's finally get our hands dirty, here are the 10 rules of the Manifesto : 1. Virtual is real I know that every word online has real consequences and can build or destroy real relationships. I moderate the tone and enhance empathy, respectful listening and, if necessary, humor. I am consistent and keep the promises I make online. 2. You are what you communicate . What I communicate reflects my and the company's values and identity. I promote trust and transparency. I am fair and intellectually honest with competitors. I take care Belgium Phone Number of the quality of what I communicate just as I take care of that of what I produce. 3. Words shape thoughts I communicate simply and clearly, with the aim of making myself understood, and I take the time it takes to achieve this. I avoid unnecessary technicalities, I always give the necessary information.
I know that my ideas will only be successful if I tell them well. 4. Before speaking you must listen Listening regardless of hierarchy: only by listening to others, fellow partners or customers, can I build a winning project for everyone. I facilitate communication. I answer questions, welcome criticism and use it to improve. 5. Words are a bridge I find the right words, exciting, hospitable, inclusive, capable of creating common ground and building valuable relationships. I try to find out the reasons and interests of my interlocutors to understand their point of view and I am willing to change mine. 6. Words have consequences My words represent my company, they have weight and contribute to the creation of the collective imagination: I am aware of this and I take responsibility for it. I have the courage to respond to hostile attacks with kindness.
Let's finally get our hands dirty, here are the 10 rules of the Manifesto : 1. Virtual is real I know that every word online has real consequences and can build or destroy real relationships. I moderate the tone and enhance empathy, respectful listening and, if necessary, humor. I am consistent and keep the promises I make online. 2. You are what you communicate . What I communicate reflects my and the company's values and identity. I promote trust and transparency. I am fair and intellectually honest with competitors. I take care Belgium Phone Number of the quality of what I communicate just as I take care of that of what I produce. 3. Words shape thoughts I communicate simply and clearly, with the aim of making myself understood, and I take the time it takes to achieve this. I avoid unnecessary technicalities, I always give the necessary information.
I know that my ideas will only be successful if I tell them well. 4. Before speaking you must listen Listening regardless of hierarchy: only by listening to others, fellow partners or customers, can I build a winning project for everyone. I facilitate communication. I answer questions, welcome criticism and use it to improve. 5. Words are a bridge I find the right words, exciting, hospitable, inclusive, capable of creating common ground and building valuable relationships. I try to find out the reasons and interests of my interlocutors to understand their point of view and I am willing to change mine. 6. Words have consequences My words represent my company, they have weight and contribute to the creation of the collective imagination: I am aware of this and I take responsibility for it. I have the courage to respond to hostile attacks with kindness.